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Serendipitous Togetherness: Multimodal Designs for Shared Experiences across Time and Space
The Hong Kong University of Science and Technology Department of Computer Science and Engineering PhD Thesis Defence Title: "Serendipitous Togetherness: Multimodal Designs for Shared Experiences across Time and Space" By Mr. Zeyu HUANG Abstract: Human beings, as social animals, continually seek various shared experiences to connect and communicate with each other, especially after the COVID-19 pandemic substantially altered our social dynamics. This thesis focuses on serendipitous shared experiences—unplanned and ad-hoc interactions that offer social opportunities and create casual, poetic interpersonal connections. Despite its significance, designing such experiences for temporally or spatially separated individuals remains challenging compared to spontaneous co-located interactions. To bridge this gap, I demonstrate how digital interventions can support serendipitous shared experiences through creative and multimodal interaction design. My research comprises four interconnected works structured around three conceptual pillars: (1) creating connections across temporal and spatial distributedness; (2) leveraging locations—both geographical and metaphorical—as anchors for social experiences; and (3) tailoring multimodal experiences to the unique affordances and limitations of each context. In particular, two studies explored geographical locations-based designs. The first work fosters the communal construction of values around the campus space. To connect campus residents across time, a mobile application enables contribution to and exploration of geocached collective memory, offering locative and immersive narratives. The second one focuses on scenic live streaming of a specific scenic site and its spatially distributed online audience. Leveraging Augmented Reality, I deliver immersive interactions that constitute a multi-user experience with local scenic and cultural contexts. The other two studies focused on the cases where the interactive medium itself brings people together. The third work foregrounds the temporally and physically separated viewers of online videos. Conceptualizing the online video as a metaphorical location where people gather, I enable viewers to share "goosebump feelings" during video consumption with a haptic-visual design. The non-intrusive affective communication successfully creates emotional contagion and togetherness. The final study uses hammocks at public spaces as unexpected location anchors for shared experience. To connect facility users across time, interactive bodily traces of previous occupants are captured and re-emerge through haptic feedback. The embodied experience succeeds in establishing poetic and engaging connections among strangers. This thesis reveals a rich design space where technology transcends conventional face-to-face interpersonal interaction paradigms. By facilitating serendipitous shared experiences with meaningful resonance, emotional synchrony, and sensory engagement, it advances our understanding of how subtle yet profound human connections can be fostered across the boundaries of time and space. Date: Friday, 14 November 2025 Time: 9:30am - 11:30am Venue: Room 3494 Lifts 25/26 Chairman: Dr. Qing CHEN (MAE) Committee Members: Dr. Xiaojuan MA (Supervisor) Dr. Brian MAK Dr. Arpit NARECHANIA Prof. Richard SO (IEDA) Dr. Kening Ken ZHU (CityU)