An Overview of Research Issues from E-Commerce to Services Science

Speaker:	Dr. Patrick C. K. Hung
		Faculty of Business and Information Technology
		University of Ontario Institute of Technology

Title:		"An Overview of Research Issues from E-Commerce
		 to Services Science"

Date:		Monday, 4 April 2005

Time:		4:00 pm - 5:00 pm

Venue:		Lecture Theatre F
		(Leung Yat Sing Lecture Theatre, near lift nos.25/26)
		HKUST

ABSTRACT:

Electronic commerce (E-Commerce) is the use of electronic communication
networks (e.g., Internet, Intranet, Extranet, etc) to conduct any form of
economic activities between trading partners. A communication network is a
loosely-organized collaboration of autonomous, interconnected business
services, supporting host-to-host communication through standardized
technologies, protocols and procedures. In particular, E-Commerce also
encompasses an organization's internal operations, policies, business
processes integration and management. To address the needs of growing
service sector at the current Age of Information and Communication, the
specialization of E-Commerce is closely integrated with an emerging
research and curriculum area called Services Science. Service Science is a
combined discipline of operations research, management science, industrial
and systems engineering, marketing, contracts and negotiations, and
computer science. Beyond all these technical perspectives, Services
Science also includes culture transformation and integration methods based
on beliefs, assumptions, principles, and values between two organizations.
This talk gives an overview of research issues in these topics.



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Biography:

Patrick Hung is an Assistant Professor at the Faculty of Business and
Information Technology in the newly formed University of Ontario Institute
of Technology (UOIT) in Canada since July 2004. He is teaching IT subjects
as well as business subjects at UOIT, and he is also doing research with
Boeing Phantom Works in the USA. Before that, he was a Visiting Assistant
Professor at the Department of Computer Science in the Hong Kong
University of Science and Technology in Hong Kong and a Research Scientist
with Commonwealth Scientific and Industrial Research Organization (CSIRO)
at Canberra in Australia. He also has prior industrial experience in
e-business projects in North America and Hong Kong. From 2000 to present,
Patrick has been serving as a panelist of the Small Business Innovation
Research of the National Science Foundation (NSF) in the USA. He is an
executive committee member of the IEEE Computer Society's Technical
Steering Committee for Services Computing (TSC-SC), an associate
editor/editorial board member in several international journals, and a
program organizer in several international conferences. Patrick has a
Ph.D. (completed in part-time basis) and MPhil, both in Computer Science,
from the Hong Kong University of Science and Technology, Hong Kong.
Further, he has a Master of Applied Science in Management Sciences
(completed in part-time basis) from the University of Waterloo (UW),
Canada. He did his Bachelor of Science in Computer Science at the
University of New South Wales (UNSW), Australia.